Behind the Glass: Meet the IT Manager Helping Drive Camel Glass Forward
At Camel Glass, innovation doesn’t just happen in our factories and workshops — it also happens behind the scenes through the technology and systems that keep the business moving forward every day.
In the latest episode of our Behind the Glass series, we sat down with our IT Manager to learn more about his role within the company, the improvements being made across the business, and how technology is helping shape the future of Camel Glass and Inspiration Doors.
Supporting Every Part of the Business
From our fabrication teams and surveyors to customer service, sales and installation departments, technology now plays a key role in almost every part of the business.
Managing IT across a growing company requires far more than simply maintaining computers and networks. It involves improving workflows, supporting communication between departments, solving problems quickly, and helping teams work more efficiently every day.
Over recent years, significant work has gone into streamlining systems across the business, improving reliability and helping departments operate more effectively as Camel Glass continues to grow across Cornwall and North Devon.
Driving Forward “Project Systems”
One of the major focuses currently underway is our ongoing Project Systems initiative.
This is a major internal development project designed to modernise and improve how information flows through the business — from the first customer enquiry right through to production, installation and aftercare.
The long-term goal is to:
- Improve communication with customers
- Increase transparency through real-time updates
- Streamline internal processes
- Reduce delays and inefficiencies
- Continue elevating customer service standards
Projects like this represent a major step forward for Camel Glass as we continue working towards our ambition of becoming one of the most forward-thinking fenestration companies in the South West.
Investing in the Future
As customer expectations continue to evolve, investing in systems, infrastructure and technology is becoming increasingly important within the glazing and home improvement industry.
At Camel Glass, we believe innovation should support both our customers and our teams — helping us deliver a smoother experience, stronger communication and better project delivery across every department.
While many of these improvements happen quietly behind the scenes, they play a huge role in helping the business operate efficiently and continue growing.
As Camel Glass continues to grow across Cornwall and North Devon, investment in technology and systems remains a key part of the company’s long-term vision. By improving internal processes and communication, the business aims to continue delivering a premium experience for homeowners, self-builders, architects and commercial clients alike
