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Surveyor – Wadebridge Branch

  • £35,455 (£16.00 per hour)
  • Wadebridge Branch
  • Permanent | Full Time | 42.5 hour week
  • Driving licence required
  • Company pension / Workwear / Vehicle provided / Discretionary Xmas Bonus / Surveying equipment provided

Carry out technical surveys at client’s properties and new build sites, confirming all specifications and details with the client. Taking jobs from point of sale, arranging surveys, liaising with customers, confirming survey requirements and preparing fit packs to be passed to the installations department. Being a point of contact for clients / builders / architects to offer technical support. Working closely with installation teams offering support and guidance, problem solving when needed to help facilitate satisfactory installations.

SPECIFIC RESPONSIBILITES:           

Tier 2 Competencies

  • Be proficient in IT systems relevant to surveying.
  • Be proficient in the use of Sketch Up.
  • Check suitability of products for all projects, ensuring effective performance and compliance with building regulations.
  • Carry out on-site inspections during installation activities in line with company procedures.
  • Investigate and resolve customer complaints in relation to surveying, ensuring a satisfactory outcome.
  • Assess installations for quality standards to ascertain when installer training may be required.
  • Support Installers with on-site problem solving as and when needed.
  • Manage jobs on larger construction sites, planning for resource needs working with fitting schedule colleagues and site teams.
  • Offer technical support and guidance on all fenestration products to clients and staff.
  • Advise clients on suitable products, specifications, building regulation requirements and be a point of contact from survey to installation completion.
  • Obtain clear written consents with clients on all surveying related agreements.
  • Assess job costings and labour allowances to protect margins pre-survey, sending orders back to the sales person for review when required.
  • Carry out on-site safety assessments and produce a written plan to ensure safe access, lifting and fitting can be achieved, arranging and co-ordinating specialist equipment when needed.
  • Build detailed FIT packs including schedules, annotated photos, section drawings, written basic method statements/risk assessments, construction phase plans and any relevant information to enable safe, efficient installations.
  • Attend Pre-let meetings to finalise orders as and when required.
  • Display commercial awareness when needed looking for opportunities to increase sales and margins.

Tier 3 Competencies

  • Detailed knowledge of architectural glass and balustrading systems.
  • Detailed knowledge of building regulations relevant to fenestration, in particular Doc F, L, O, M.
  • Detailed knowledge and confident measurer of domestic / industrial / commercial / heritage buildings and all glazing systems.
  • Assess large / challenging construction sites and produce detailed method statements and risk assessments as and when needed.
  • Assess installer competency levels offering support and advice to improve and expand skill sets
  • Line manage installers and carry out annual appraisals following company guidelines.
  • Support management with disciplinary investigations when needed.

  KEY SKILLS

  • Basic knowledge of IT systems including Microsoft Outlook, Word and Excel.
  • Be an excellent communicator who is customer focused and able to build good working relationships with a variety of staff at all levels.
  • Work well under pressure, with a calm and methodical approach.
  • Manages time effectively so as to accomplish tasks efficiently.
  • Remains focused, productive and maintains quality of work when under pressure.
  • Good knowledge of health and safety in construction.

No job description can cover every issue which may arise within the post and at times the post-holder is expected to carry out other duties.

Our Mission….

To be the first choice regional supplier for fenestration to a broad range of customers who value our durable reputation for providing honest advice and value for money.  We’re always on hand to provide the best product and service, whether that’s for a single unit of glass or a major development.

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I just wanted to let you know how pleased I am with my new door. It's so well made and looks fabulous. Also, the service I received from your company has been second to none. So helpful and expert. I've had two knocks on my door asking me which company I got my door from, so I hope you get some further custom...

Diane Kehoe

I would like to say how pleased we are with the new door and screen - it is better than our expectations.  I was very grateful to Lex Neale who originally showed me and a colleague around your joinery works and convinced me of the quality of your products.  I really appreciated the advice I received from Adam when he came to survey...

Andrew Beard

Coral and her colleague were able to solve the problem for me, and I now have nine clean windows. All the members of your staff have been polite, pleasant and helpful, both on the phone and who came to my flat. I am very pleased with the resulting secondary glazing, and will be happy to recommend your firm to anyone interested.  

Sue Buscombe

We want to send our thanks to everyone at Camel Glass from first contact via telephone; survey; and fitting – you are all so friendly and helpful, and the workmanship is first class.    We’re delighted with the install done by Mike with Glen and we’ve had so many compliments as to the standard of the doors, the finish, and how good they look...

Sharon and Phil Newcombe

May I take this opportunity to thank you and all the team in Barnstaple for your care and attention to installing my new front door and replacing a ‘blown’ panel in my conservatory. Everyone has been most helpful and professional. I am very pleased with everything. I have actually recommended you to friends who live near Shebbear. Thank you all for an excellent...

Gillian Reynolds

A thoroughly excellent service. Both the composite front door and pvc back door were very good quality and fitter Andy was very friendly, helpful and extremely skilful, everything was finished to perfection and we are extremely happy. We would recommend this company.

Phil Medlin

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